Privacy policy
who we are
Our website is also at: http://silvertree.lv
1. General rules.
1.1. This Privacy Policy describes how SIA “CT SERVICES”, reg. no. 40203350649, jur. at Rīga, Kalnciema iela 20 – 3, LV-1046 (hereinafter referred to as “Data Owner”) collects, processes and stores personal data that silvertree.lv obtains from its customers and persons visiting the website (hereinafter referred to as ” Data Subjects” or “You”).
1.2. Personal data and any information regarding an identified or identifiable natural person, i.e. i., to the data subject. Processing and any activity related to personal data, such as obtaining, recording, converting, using, viewing, deleting or destroying.
1.3. The data controller observes the principles of data processing in accordance with legislation and is able to confirm that personal data is processed in accordance with the applicable legislation.
2.Personal data acquisition, processing and storage.
2.1. Personally identifiable information is obtained, processed and stored by the Data Controller, mainly through the website and e-mail.
2.2. By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the Privacy Policy.
2.3. The data subjects are responsible for ensuring that the submitted personal data is correct, accurate and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The data subject also has the obligation to immediately notify the data controller of any changes in the data submitted by the person.
2.4. The Data Controller is not responsible for damages caused to the Data Subject or third parties, which have occurred due to falsely submitted personal data.
3.Customer personal data processing
3.1. The data controller can process the following personal data:
3.1.1. Names, surnames
3.1.2. Delivery address
3.1.3. Contact information (e-mail address and/or telephone number)
3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.).
3.1.5. Any other information that is submitted to us during the purchase of services and products offered by the website or when communicating with us.
3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.
3.3. Legal basis of personal data processing and General data protection regulations 6.panta 1.punkta a), b), c) and f) sub-sections:
a) data subjects and give their consent to the processing of their personal data for one or more specific purposes;
b) processing and necessary for the performance of the contract between the contracting party and the data subject, or for the performance of measures at the request of the data subject before the conclusion of the contract;
c) the processing is necessary to fulfill the legal obligation attributed to the controller;
f) the processing is necessary for the protection of the legitimate interests of third parties, except for the interests of the data subject, which require the protection of personal data, and more important for the interests of the data subject, in particular, the data subject and the child.
3.4. The Data Controller stores and processes the Personal Data of the Data Subject as long as at least one of the following criteria is met:
3.4.1. Personal data are necessary for the purposes for which they are received;
3.4.2. As long as the data owner and/or data subjects can realize their legitimate interests, such as submitting objections or bringing a lawsuit to the court;
3.4.3. While there is a legal obligation to store data, such as in accordance with the Law of Accounts;
3.4.4. As long as the data subject consents to the relevant personal data processing, there is no other legal basis for personal data processing.
If the conditions mentioned in this point expire, the data subject’s personal data storage period ends and all relevant personal data are irretrievably deleted from computer systems and electronic and/or paper documents containing relevant personal data or these documents are anonymised.
3.5. In order to fulfill our obligations to you, the Data Controller and the right to transfer your personal data to cooperation partners, data processors who carry out the necessary data processing on our behalf, for example, accountants, couriers, etc. Data processor and data controller. Payment processing is provided by the payment platform montonio.com, therefore our company transfers the personal data necessary for payment processing to the owner of the platform, Montonio Finance UAB.
Upon request, we can transfer your personal data to state and law enforcement authorities in order to defend our legal interests, if necessary, by filing, submitting and defending legal claims.
3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or illegal destruction, alteration, disclosure and any other illegal processing.
4.Rights of the data subject
4.1. According to the General data protection regulation and Latvian general law You also have the right:
4.1.1. Access your personal data, receive information about its processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another party (data portability);
4.1.2. Request correction of incorrect, inaccurate or incomplete personal data;
4.1.3. Delete your personal data (“only to be forgotten”), except in cases where the law requires you to save the data;
4.1.4. Withdraw your previously provided consent to the processing of personal data;
4.1.5. To restrict the processing of your data – the right to request that we temporarily stop processing all your personal data;
4.1.6. Vērsties Datu State Inspectorate
You can submit a request for the exercise of your rights by filling out the form and sending a request electronically by writing to the customer support service at info@silvertree.lv
5.Final terms
5.1. This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the Eiropas Parlamenta and Padomes (2016. April 27) on the protection of natural persons regarding the processing of personal data un šādu datu frīpu apriti un ar ko atceļ Direktuivo 95/46/EK ( Vispārīgā datu protection regulation), as well as the current laws of the Republic of Latvia and the European Union.
5.2. Data protection and the right to make changes or additions to the Privacy Policy at any time without prior notice. The amendment takes effect after its publication on the silvertree.lv website.
